David Guyon currently serves as the Responsable Centre de Relation Clients et Parcours Digital at Groupe Keolis since August 2022, focusing on the management and improvement of customer relations activities, achieving an 8-point improvement in quality scores and reducing complaint processing time. Prior to this role, David held positions such as Formateur Relation Clients at TELSI, Responsable d'Equipe Recouvrement at MGEN, and various leadership roles at CANAL+ Group, including managing the customer complaints team and overseeing commercial teams. David's extensive experience in client relations began as a Chargé de Clientèle at Crédit Mutuel de Bretagne. David holds a BTS in Force de Vente from CCI de Rennes, is pursuing a professional training certificate from Evocime, and has a specialization in spelling from VOLTAIRE.
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