Alice Ung

Alice Ung currently serves as the Global Product Manager for Customer Care at Kering, having joined the company in April 2025. Previously, Alice worked at Devoteam from May 2020 to March 2025 as a Product Manager in the luxury industry, responsible for managing telephony activities and providing technical guidance on tools related to customer service. Earlier roles included Audit Consultant in the banking sector and Change Management Consultant for a service provider in the global water sector. Alice's experience also encompasses web marketing and business development at TousVoisins.fr. Educational credentials include a Master 2 in Entrepreneurship and Innovative Projects from Université Paris Dauphine - PSL and a Bachelor of Business Administration in International Commerce from ESSEC Business School.