Letizia Calosi

Letizia Calosi is an experienced professional in after sales and customer service coordination, currently holding the position of After Sales & Reverse Front Office Coordinator at Kering since April 2017. In this role, Letizia manages the After Sales and Reverse service across multiple luxury brands, ensuring a high level of customer satisfaction in alignment with company objectives. Previous roles at Kering include coordinating front office operations for Saint Laurent and Alexander McQueen, where Letizia oversaw team management, streamlined processes, and facilitated communication between retail and production. Early experience as a Sales Assistant at la Rinascente involved delivering exceptional client service and maintaining shop floor organization. Letizia holds a degree in Mediazione Linguistica, Interpretazione e traduzione from Scuola Superiore per Mediatori Linguistici "Carlo Bo," Firenze.