Inma Castilla Gornals

Inma Castilla Gornals is an experienced professional in customer service and management, currently serving as After Sales Service Manager at Kettal since October 2017, with additional roles in Customer Care for EMEA and logistics support for Asia and Oceania. Prior to this, Inma held the position of Customer Service Office Manager and Team Leader at Bic, managing a team of 18 and overseeing training projects. Inma's diverse background includes various roles in front office management, public relations, and sales across multiple hospitality and service-oriented companies, including Camping Vendrell Platja and Roc Blanc Hotels. Educational qualifications include a PDAE in Business Management and Administration from Universidad abierta de Cataluña and specialized training in Human Resources.