Ana Carolina Falcão

Ana Carolina Falcão is an experienced professional in strategic analysis, user experience, and design strategy, currently serving as the Head of Strategic Analysis and Head of User Experience at Kettydo+ since January 2022. Previous roles include Senior Design Strategist at Spindox, Design Strategist & Business Designer at Gaia, and UX/Service Designer at Accenture. Ana Carolina began the career as a Service Designer at MJV Innovation and has worked with various organizations, contributing to innovative projects aimed at improving service quality and business processes. Ana Carolina holds an MBA in Business Design from Domus Academy and has completed several specialized courses in design and innovation from leading institutions.