Diana Crane

Diana Crane possesses extensive experience in consumer care and customer service, currently serving as the Director of Consumer Care at Keurig Dr Pepper Inc. since January 2012, where previous roles included Senior Manager of Consumer Care. Prior to this, Diana held the position of Customer Service Manager at CranBarry, Inc. from 2005 to 2012 and worked at Keurig, Inc. as a Technical Customer Service representative from 2002 to 2005. Diana's career began at Cyrk, Inc., where a role as Customer Service Supervisor was undertaken from 1995 to 2001. Educationally, Diana earned a B.S. in Psychology with a focus on Writing from Salem State College between 1989 and 1991, having previously attended Emerson College from 1987 to 1989.