Natasha Marshall

Chief Operating Officer at KEY Concierge

Natasha Marshall has held various roles in the corporate world since 2004. Natasha started their career as an Auditor at Deloitte in 2004. In 2006, they moved to The St. Joe Company where they worked as a Forecasting and Planning. In 2007, they joined Sallie Mae and held three roles: Sr Manager - Process Improvement and Training, Sr Manager - Business Process Outsourcing, and Operations Finance Manager. In 2010, they moved to Starbucks Coffee Company as a District Manager, where they were responsible for leading a team of 100+ partners and new market launches. In 2015, they joined Instacart as the Operations - Texas, where they were responsible for leading new market launches across Texas and actively participated in Kaizen projects at the corporate level. Since 2016, they have been working as the Senior Vice President, Operations & Finance at KEY, where they partner with property managers and hosts to transform the hospitality industry through technology.

Natasha Marshall attended the Texas McCombs School of Business from 2003 to 2004, where they earned a Master of Professional Accounting (MPA) degree in Accounting. Natasha then attended The University of Texas at Austin from 1999 to 2003, where they earned a Bachelor of Business Administration (BBA) degree in Accounting.

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Timeline

  • Chief Operating Officer

    February 1, 2023 - present

  • Senior Vice President, Operations & Finance

    September, 2016