Jhoanna Hines

Jhoanna Hines has a diverse work experience spanning over two decades. Jhoanna started their career as a Senior Copywriter at Wunderman in 1999 and worked there until 2001. Following this, they joined Holland America Line as a Guest Relations Officer and Telephone Concierge, where they served until 2007.

In 2008, Jhoanna joined the British Council as a Customer Services Assistant, and a year later, they moved on to the Foreign and Commonwealth Office as a Pro Consul at the British Embassy Manila. Jhoanna held this role for seven years, from 2009 to 2016.

Jhoanna then worked at the Foreign, Commonwealth and Development Office, initially as a Consular Staff at the British High Commission Singapore from 2016 to 2019. Later, they were promoted to the role of Consular Manager, where they led a team providing support and advice to British people in Singapore. Jhoanna'sresponsibilities included writing and editing content for Singapore Travel Advice and Living in Singapore on GOV.UK, collaborating with the communications team for consular-themed content on social media, and engaging with local government stakeholders.

Currently, Jhoanna is working at Key Media as a Jr. SEO Editor, starting in June 2023.

Jhoanna Hines completed their Bachelor's degree in English: Creative Writing from the University of the Philippines from 1990 to 1994. Jhoanna also pursued further studies at the same institution in the field of Anglo-American Literature, but the specific start and end years are not provided.

In terms of additional certifications, Jhoanna obtained a Diploma in Freelance Journalism from the British College of Journalism in February 2023. Jhoanna also earned certifications as a Certified Practitioner in Matrix Therapies and Neuro-Linguistic Programming from the Centre for Life Therapies in October 2022. Additionally, they completed the HTML Essential Training from Linkedin Learning, SEO Basics from SE Ranking, Learning Personal Branding from LinkedIn, and Digital Marketing from General Assembly in 2022.

Furthermore, Jhoanna acquired further certifications such as Learning to Write for the Web from LinkedIn in June 2021, Subediting Masterclass from the National Council for the Training of Journalists (NCTJ) in April 2021, Managing Your Career as an Introvert and Proven Tips for Managing Your Time from LinkedIn in June 2020.

On the other hand, Jhoanna acquired a BTEC Level 5 in Supporting Trauma Risk Management (TRiM) from Pearson in February 2018 and a Certificate in Teaching English to Speakers of Other Languages (CELTA) from Cambridge University Press & Assessment English also in February 2018. Additionally, they completed the Semrush SEO Crash Course from Semrush in June 2022.