Tarenne Johnston is a customer success professional with a diverse background in operations and client management. Currently serving as Customer Success at Keychain, Tarenne previously managed over 100 accounts as a Member Experience Manager at Industrious, achieving top incremental gains in Q4 2023 for the NYC/NJ markets. With experience as Operations Manager at Metronome and Customer Success & Operations Manager at Zero&, Tarenne has effectively streamlined operations and improved customer satisfaction. A former Relationship Banker at Bank of America, Tarenne has a robust foundation in customer service, reinforced by an educational background in International/Global Studies and Spanish from North Carolina State University and study abroad experience in Spain.
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