Gabriella Backus is a proficient Digital Analyst at KeyBank since July 2025, with a solid foundation in customer service and marketing from previous roles. As a Student Ambassador for the University of Dayton from December 2022 to May 2025, Gabriella worked with prospective students and families to promote educational opportunities. A Special Amenities Intern at TravelCenters of America in the summer of 2024, Gabriella collaborated with management and branch managers to develop proposals for enhanced amenities across multiple locations. Previous experience includes serving as a Kitchen Food Server at Westwood Country Club, where Gabriella improved customer satisfaction, and as a Retail Sales Associate at DSW Designer Shoe Warehouse, focusing on store organization and customer engagement. Gabriella holds a Bachelor of Business Administration in Marketing from the University of Dayton and has furthered education at Maynooth University in June 2023.
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