Shawna Ciatti, MBA, currently serves as Chief Financial Officer for Technology, Operations and Services at KeyBank, a position held since July 2021. In this role, Shawna is responsible for financial planning, analysis, and reporting, driving current results and future expectations, and overseeing cloud migration strategies. Prior experience includes leadership roles at AmTrust Financial Services, where Shawna advanced from Head of Financial Planning & Analysis to Associate Director, and at Cleveland Clinic, progressing through various finance roles. Shawna holds two Bachelor of Science degrees in Economics and Business Administration from Bowling Green State University and an MBA from Ohio Dominican University.