Susana M.

Susana M. possesses extensive experience in leadership roles within the technology and operations sectors, currently serving as COO at Keyland Sistemas de Gestión since June 2023. Prior to this, Susana was Country Manager for HDC BPO Services in Spain from May 2021 to May 2023. A significant tenure at IECISA spanned over 14 years, where Susana held various managerial positions, including overseeing operations for Colombia and Peru and leading business development for the Digital Platforms Division across Latin America and Portugal. Susana's career also includes roles at REALTECH Worldwide, British Telecommunications Public Limited Company, Compaq Computer Corporation, and El Corte Inglés, with a focus on SAP consulting and systems management. Susana's educational background includes an Advanced Management Program from IE Business School, a Master's in Information Systems Management from IDE-CESEM, and ongoing studies in Psychology, alongside certification as an ITIL Expert.