Alain Bou Khalil is a Customer Success Manager for Keyloop, responsible for managing a portfolio of accounts in the Middle East to enhance customer satisfaction, product adoption, and revenue growth since September 2023. Prior to this role, Alain served as Service Delivery and Customer Success Manager for Gilbarco Veeder-Root from December 2014 to September 2023, focusing on building trust with strategic accounts in the MEA region and providing tailored product solutions. Alain's experience also includes serving as a Service Delivery Lead at Qatar National Bank Group, where strategic planning and IT infrastructure service setup occurred, and as a Service Desk Manager at Credit Libanais, overseeing IT Service Desk operations in line with ITIL methodologies. Alain holds a Bachelor's degree in Computer Science from ITIS, completed between 1998 and 2003.
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