Vishal Macherla is an Autoline Support Analyst at Keyloop since September 2023, providing Tier 1 product support for Autoline and achieving 98% SLA compliance while specializing in modules such as Aftersales, Service Reception, Parts, and CRM. Prior experience includes serving as a Customer Service Representative at Amazon from October 2020 to February 2021, where Vishal delivered high-quality support across Amazon's global marketplace and effectively resolved customer inquiries through various communication channels. Vishal holds a Bachelor of Technology degree in Electrical, Electronics and Communications Engineering from Geethanjali College of Engineering and Technology, earned between 2016 and 2020.
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