Amit Kapoor is an experienced professional in technical communications and knowledge management, currently serving as an AL/ML Content Strategist and Content Architect at Keysight Technologies since January 2017. Amit has led AI integration into technical writing, developed a Content Playbook to standardize documentation, and enhanced workflows across the organization. Prior roles include Knowledge Manager at OneShield Software, where Amit improved team efficiency and sales success, and Solutions Architect at Ericsson, managing product documentation authoring. Amit's extensive career also includes various technical writing and communications positions at Agilent Technologies and other companies, where Amit consistently improved documentation quality and user experiences. Amit holds a B. Tech. in Computer Science from the National Institute of Technology Kurukshetra.
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