Christian Ayala-Garcia

Christian Ayala-Garcia is a seasoned professional with extensive experience in software quality assurance and technical support management, currently serving as a Senior Implementation Architect at Keysight Technologies since January 2022. Prior to this role, Christian held various senior positions at MicroStrategy from July 2007 to February 2022, including Senior Software Quality Assurance Manager, Customer Support Operations Director, and Senior Manager Customer Support. Christian's expertise includes overseeing quality assurance processes for strategic products, enhancing customer support operations, and managing technical account teams to deliver enterprise-level services. Notable achievements include receiving the "Q3-2010 MicroStrategy Employee of the Quarter Award" and the "2008 Technology Goliathus Award" for significant contributions to product management and quality. Christian holds a Bachelor of Science in Electronic Systems Engineering from Tecnológico de Monterrey and completed an undergraduate semester study abroad program in Computer Technology at Télécom SudParis.