Steve Molzon possesses extensive experience in service management and customer care, currently serving as the Service Manager at KDI Office Technology since September 2017. Prior roles include Director of Service/Customer Care at Hunter Business Systems and Vice President at American Duplicating Products, Inc., where leadership and process development were key responsibilities. As Territory Executive/Regional Sales Manager at Atlantic Business Products, Steve managed sales operations, focusing on customer service and support. Previous experience also includes Vice President of Service & IT at SBS/Xerox, overseeing a large team and implementing initiatives, and Field Service Manager at Garden State Business Machines, ensuring equipment reliability and technician training. Steve holds a certificate in Digital & Micro Processor Technology from Lyons Institute of Technology.