Keith James, Jr.

Keith James, Jr. has a diverse work experience in various industries. Keith started their career in 2016 as a Fuel Associate at Wawa, Inc., where they excelled at customer service and transaction management. During their time there, they trained three fuel associates and was recognized as Associate of the Month in April 2017 and 2018.

In 2019, Keith worked as an Undergraduate Hourly Worker/Intern at the University of Illinois at Urbana-Champaign. Keith was responsible for research estate management and collaborated on multiple projects. Keith demonstrated initiative by successfully managing the watering schedule of large-scale research plots.

Keith joined Tractor Supply Company in 2020 as a Team Member. Keith played a key role in managing inventory and merchandising, exceeding daily sales goals by 40-50% and improving inventory management. Keith also gained knowledge about agricultural products and contributed to warehouse organization.

Keith's work experience at Walgreens as a Customer Service Associate in 2020 involved front-end operations, merchandising, and photography projects. Keith excelled at handling front-end transactions, building merchandising displays, and completing photography projects.

Currently, Keith is employed at Keystone Technologies as a Product Support Specialist. Keith was promoted from Product Support Associate, showcasing their initiative and leadership. In their current role, Keith leads as the first point of contact for controls-related inquiries and installations. Keith also serves as a technical resource, advising on technical issues with Keystone's product lines.

Overall, Keith James, Jr. has a proven track record of taking on increasingly complex challenges, demonstrating leadership, and delivering exceptional results in various roles across different industries.

Keith James, Jr. attended the University of Illinois Urbana-Champaign from 2013 to 2019, where they earned a Bachelor of Science degree in Technical Systems Management. Additionally, Keith has obtained several certifications in various fields. In 2022, they received certifications in "Become a Product Manager" from LinkedIn, "Product-Led Growth Micro-Certification" from Product School, and "Agile with Atlassian Jira" from Coursera. In the same year, they also obtained certifications in "Product Analytics Micro-Certification" from Product School, "Product Ideation, Design, and Management - University of Maryland" from Coursera, "Product Marketing Foundations" and "Reverse Engineering Foundations: Product Design" from LinkedIn. In 2021, Keith obtained certifications in "Introduction to Web Development - University of California, Davis" from Coursera, "Customer Insights: New Product Development Orientation - University of Illinois at Urbana - Champaign" from University of Illinois at Urbana-Champaign and Coursera, "Introduction to User Experience Design - Georgia Institute of Technology" from Coursera, and "Innovation Through Design - Think, Make, Break, Repeat -The University of Sydney" from Coursera.