Kevin P. Searcy

Kevin P. Searcy is a seasoned technical support and product management professional with extensive experience in software and hardware support roles. Currently serving as a Product Support Specialist II at SmartSense by Digi since November 2025, Kevin P. Searcy diagnoses and resolves complex technical issues while providing empathetic customer support and maintaining high satisfaction levels. Previous roles include Technical Support Specialist at Jolt, where Kevin P. Searcy managed significant case resolutions, and Onboarding Manager & Product Expert at Revver, where Kevin P. Searcy streamlined onboarding processes and developed knowledge resources. With foundational experience in desktop support and technical assistance dating back to 2016, complemented by an Associate's degree in Information Technology from Ensign College, Kevin P. Searcy demonstrates a commitment to technical excellence and customer-focused solutions.