Marcin Szotrowski

Marcin Szotrowski has a diverse background in player engagement and customer support, currently serving as a Player Engagement Product Specialist and Shift Lead at Keywords Studios since October 2021, after having progressed from a Player Support Agent role. Prior experience includes working as a Teleagent at TELUS International Europe and a Financial Contract Management Junior Specialist at Capgemini. Marcin initially joined Keywords Studios as a Player Support Agent in 2018, contributing to the premium quality of support for a major online multiplayer game. Previous experience also encompasses a role as a Vendor at SMOOKE.PL, focusing on customer service and shop management. Marcin has pursued education at both the University of Silesia in Katowice and Uniwersytet Ekonomiczny w Katowicach.