Bethany Tillo

Bethany Tillo is an accomplished professional with extensive experience in brand reputation and customer experience management within the food industry, specifically with KFC Canada (Yum! Brands Subsidiary) since 2016. As both the People and Culture Manager and Brand Reputation Manager, Bethany oversees communications and stakeholder engagements to enhance sustainability and social purpose initiatives. In their current role as Guest Experience Manager for KFC Global, Bethany leads the KFC Listens program, fostering collaboration across various business units and driving guest and team member experience initiatives in over 140 countries. Prior roles include Customer Experience Manager at Yum! Brands and project management at Roots, complemented by a Mini MBA in Brand Management from Marketing Week and a Bachelor of Applied Science from the University of Guelph.