Harish BS has extensive experience in customer experience and operations management, currently serving as the Director of Customer Experience at Khatabook. Previously, Harish held the position of Head of CRM and Associate Director of Operations at Arvind Internet, a division of Arvind Limited. Additional experience includes serving as a Process Lead at Flipkart.com and as an Account Manager at Vendio Technologies. Harish's educational background includes a Bachelor's Degree in Business Administration, with early education completed at SSB English High School.