Khoros
Angela Thompson, PMP, is a seasoned Business Intelligence Analyst currently working at Khoros since April 2022, focusing on Product Operations and Customer Operations. In her role, Angela designs dashboards and visualizations to track product usage, monitor customer education analytics, and analyze key performance indicators. Prior to Khoros, Angela held various positions at North Kansas City Hospital from June 2017 to April 2022, including Technical Consultant and Laboratory Customer Service Supervisor, where responsibilities encompassed supervision of phlebotomy services and database administration for laboratory information systems. Angela's career began as a Medical Laboratory Scientist at the University of Kansas Medical Center from July 2013 to June 2017. Educational credentials include an MBA in Business Administration from Western Governors University, a Bachelor's degree in Clinical Laboratory Science from Cox Health School of Medical Technology, and a BS in Cell Biology from Missouri State University.
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Khoros
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Khoros is a digital care, online communities, and social media software that helps the world’s leading brands create customers for life. Khoros provides the most powerful platform for companies to listen, respond, and act on digital conversations — deepening customer relationships and fostering brand loyalty. More than 2,000 global brands, including 52 of the Interbrand 100 companies, manage over 500 million digital interactions daily through Khoros' software.