Khoros
Anna Lazarski currently serves as the EMEA Head of Partnerships & Business Development at Khoros since February 2017, where responsibilities include expanding the partner ecosystem and building strategic partnerships in EMEA. Prior roles at Khoros involved managing customer experience teams, successfully implementing customer journey mapping strategies that resulted in a significant increase in Net Promoter Score (NPS), and executing programs that enhanced customer retention and health. Anna has a strong background in client success and account management, with previous positions at Meltwater, where notable achievements included consistently achieving portfolio growth. Anna holds a Master of Arts degree in English Literature and Economics from the University of Glasgow.
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Khoros
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Khoros is a digital care, online communities, and social media software that helps the world’s leading brands create customers for life. Khoros provides the most powerful platform for companies to listen, respond, and act on digital conversations — deepening customer relationships and fostering brand loyalty. More than 2,000 global brands, including 52 of the Interbrand 100 companies, manage over 500 million digital interactions daily through Khoros' software.