Anna Lazarski

Anna Lazarski currently serves as the EMEA Head of Partnerships & Business Development at Khoros since February 2017, where responsibilities include expanding the partner ecosystem and building strategic partnerships in EMEA. Prior roles at Khoros involved managing customer experience teams, successfully implementing customer journey mapping strategies that resulted in a significant increase in Net Promoter Score (NPS), and executing programs that enhanced customer retention and health. Anna has a strong background in client success and account management, with previous positions at Meltwater, where notable achievements included consistently achieving portfolio growth. Anna holds a Master of Arts degree in English Literature and Economics from the University of Glasgow.