John Gibson

Director, Product Management at Khoros

John Gibson has a diverse work experience spanning several companies. Currently, they are the Director of Product Management at Khoros, where they manage the PM team for their analytics platform and serves as the product owner for conversational analytics. Prior to this, they worked at HTC Vive as the Senior Director of Customer Experience VR|AR|Mobile, overseeing customer support operations, annual planning, and Voice of the Customer programs. Before that, John worked at WDS, A Xerox Company, where they held various roles such as Director of Consulting & Analysis, Technical Sales Director, Regional Training Manager, Lead Trainer, and Contact Center Operations Manager. John'sresponsibilities involved customer experience design, program management, training and quality management, and support center operations.

John Gibson attended the University of Miami from 1996 to 1999, where they earned a degree in Music Engineering. Prior to that, they attended Escola Americana do Rio de Janeiro from 1993 to 1995 for their IB/Highschool education. John also attended Escuela Campo Alegre from 1990 to 1992, although the specific degree or field of study is unknown.

Links

Timeline

  • Director, Product Management

    April, 2021 - present

View in org chart