Khoros
Sebastian Richter is a seasoned professional in customer success and photography, currently serving as a Senior Customer Success Manager at Khoros since March 2020, where responsibilities include nurturing enterprise client relationships and optimizing product use. Earlier roles at Khoros included Solutions Engineer and Senior Enablement Consultant, focusing on RFP management and client onboarding. Sebastian is also the Founder of House of Woolwich and #woolwichweek, and previously founded Portrait for Heroes, which provided innovative photography services to the UK Armed Forces. With experience as Company Director and Head of Client Relations at theprintspace, Sebastian significantly improved customer satisfaction and managed successful international expansions. Academic background includes a BA in Media & Communications from Goldsmiths, University of London.
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Khoros
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Khoros is a digital care, online communities, and social media software that helps the world’s leading brands create customers for life. Khoros provides the most powerful platform for companies to listen, respond, and act on digital conversations — deepening customer relationships and fostering brand loyalty. More than 2,000 global brands, including 52 of the Interbrand 100 companies, manage over 500 million digital interactions daily through Khoros' software.