Haley Deffenbaugh

Haley Deffenbaugh is an accomplished professional with extensive experience in customer experience and sales management within the hospitality industry. Currently serving as a Customer Experience Manager at Kiavi since December 2020, Haley transitioned from a Sales Development Representative role. Prior experience includes significant positions at Omni Hotels & Resorts from May 2012 to October 2020, such as Group Sales Manager and Catering and Sales Leader in Development. Earlier roles encompass guest services at Augusta National Golf Club during the Master's Tournaments and a Food & Beverage internship at Seabrook Island Club. Haley holds a Bachelor of Science in Hotel, Restaurant, and Tourism Management from the University of South Carolina, earned between 2008 and 2012.