Erica Willaby

Erica Willaby is a seasoned professional with extensive experience in coordination and customer service roles across various industries. Currently serving as a Design Coordinator at Kice Industries Inc. since April 2023, Erica previously held positions such as Project Records Coordinator at Koch Ag & Energy Solutions, LLC, and Customer Care Specialist at RD Henry & Company. Notably, time at Cargill as Lead Transportation Support showcased Erica's ability to enhance team efficiency and customer service while training new hires and addressing escalated issues. Additional experience includes roles in accounting and office management, demonstrating strong skills in communication, data management, and problem-solving. Erica holds a Bachelor's in Business Administration from Baker University and has completed multiple degrees at Wichita State University.