Karen Luane Vilela Fernandes

Karen Luane Vilela Fernandes possesses extensive experience in customer service, logistics, and supply chain management across multiple industries. Currently serving as a Senior Analyst at Abbott since October 2021, Karen oversees dedicated distributor orders, manages procurement requests, and analyzes inventory from shipping to arrival, ensuring complete order fulfillment. In parallel, Karen has held a Senior Customer Service Analyst position at Kidde Fire Systems since July 2020, where responsibilities include managing client portfolios and ensuring timely order fulfillment. Previous roles at Bridgestone and Whirlpool Latin America involved customer service analysis and logistics management, respectively, focusing on inventory control and KPI monitoring. Karen began a career in administration at Paranapanema, providing foundational experience in freight and procurement processes. Holding a degree in Business Administration from EATT, Karen's expertise encompasses effective communication, analytical skills, and a commitment to customer satisfaction.