Ben Cox, PMP, CSM

Ben Cox, PMP, CSM has a diverse work experience spanning over a decade. Ben started their career at Outback Steakhouse in 2008, where they worked their way up from a busser to a full-time manager within three years. In this role, Ben successfully managed a 75-person staff and handled responsibilities such as scheduling, payroll, inventory management, and recruitment.

In 2012, Ben joined Kiefer Consulting, Inc. as a Consultant. Over the years, they specialized in client relationship management in both the private and public sectors. Their clients included organizations such as the California Department of Corrections and Rehabilitation, California Independent System Operator, Covered California, Judicial Council of California, and the Peace Officers Research Association of California. Ben's skill set includes advanced project management, exceptional communication skills, strong leadership abilities, advanced SharePoint knowledge, and excellent customer service.

Throughout their tenure at Kiefer Consulting, Ben took on various leadership roles, including Operations Manager, Director of Operations, and Senior Director of Operations. Currently, Ben holds the position of Senior Director at Kiefer Consulting, where they are responsible for overseeing the company's operations. Kiefer Consulting is a Microsoft Managed Partner specializing in Office 365, SharePoint, Power BI, and workflow solutions. The company is recognized as a leading provider of online solutions for the State of California, and its headquarters are located in Folsom, California.

Overall, Ben Cox's work experience demonstrates a strong background in managerial roles, project management, client relationship management, and a deep expertise in Microsoft technologies.

Ben Cox, PMP, CSM has a Bachelor of Science (B.S.) in Business Administration and Management, General from California State University, Chico, which they obtained from 2008 to 2010. Prior to that, they earned an Associate of Arts (A.A.) in General Studies from Sacramento City College from 2005 to 2008.

In addition to their degrees, Ben has also obtained several certifications. Ben is a Project Management Professional (PMP) certified by the Project Management Institute, which they achieved in August 2018. Ben is also a Certified Scrum Master certified by the Scrum Alliance, obtained in May 2016. Ben holds a Business Analyst Certificate from the Business Analyst Certificate Program at CSU Sacramento College of Continuing Education, attained from 2013 to 2014. Furthermore, they have several Microsoft certifications, including MCSA: Office 365 obtained in January 2016, MCPS: Microsoft Certified Professional obtained in June 2013, and MCSE: SharePoint obtained in January 2016.