Karen Museo

Karen Museo is currently serving as a Category Operation Manager at Kilimall, where responsibilities include formulating strategies for the Home Category to enhance sales, product assortment, and market reach, along with managing seller relationships to align on business goals. Previously, as an IT Support Officer, Karen managed the installation and maintenance of computer hardware and software, supervised call center operations, and ensured network reliability. Additionally, experience as a Customer Service Sales Representative at RNA Solutions Ltd involved selling Cloud IT services and products. Karen holds a Bachelor's Degree in Business Information Technology from Jomo Kenyatta University of Agriculture and Technology.