Joy Jentes possesses extensive experience in customer insights and research within reputable organizations. Currently serving as Director of KCP Global Customer Insights & Research at Kimberly-Clark, Joy has previously held roles including Senior Team Leader and Senior Manager of Shopper Insights focused on Baby & Child Care. Prior experience includes a position as Client Service Manager at Information Resources, Inc. and a role in Sales & Marketing at Euromonitor International. Joy holds a Bachelor of Science in Marketing and a Bachelor of Arts in German, International Business from Miami University, complemented by studies at WU (Vienna University of Economics and Business).
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