Gagan Agrawal

Gagan Agrawal is a seasoned professional with extensive experience in program and project management, currently serving as the Professional Services Director, Functional/Technical Program Manager, and Sustainment Head at Kinaxis since March 2022. Gagan's expertise lies in customer-centric strategies, sustainable practices, and team empowerment. Prior to Kinaxis, Gagan held various roles at JDA Software, where responsibilities included driving customer success as a Program Manager and implementing advanced systems for manufacturing and retail clients across multiple regions. Additionally, experience at RedPrairie involved leading a team in product support, while earlier roles at J K Technosoft focused on establishing managed services frameworks. Gagan's educational background includes a PGDIT in Information Technology from the Indian Institute of Technology, Kharagpur, and an MSc in Mathematics and Computing from the Indian Institute of Technology, Guwahati.