Peter Kowalczyk

Peter Kowalczyk is an experienced Technical Support Analyst currently employed at Kinaxis, where responsibilities include troubleshooting Salesforce cases, managing RapidResponse applications, and interacting with customers to resolve issues. With prior experience as an Application Support Analyst at Privacy Analytics, Peter specialized in supporting proprietary software and administrating Azure environments. Additional roles include customer support positions at Netcelerate and Halogen Software, where Peter handled ticket management and system administration. Earlier roles involved program coordination and customer service in various settings, reflecting a diverse skill set in technical support and customer relations. Peter holds a Computer Systems Technician Diploma with Honours from Algonquin College.