Luke Snowdowne

Luke Snowdowne serves as the Director of IT Service Management at KinderCare Education since April 2021, overseeing IT operations for over 2,500 locations and 35,000 employees. Prior experience includes a Senior Manager role at Verizon Enterprise Solutions, where oversight involved managing global network operations and serving as an escalation point for stakeholders. Previous positions also include Lead Specialist Engineer and Network Security Engineer roles, focusing on critical incident response and enterprise network health in financial services. Additional experience encompasses technical support roles at Curves | Jenny Craig and Xerox, contributing to infrastructure and helpdesk operations. Luke Snowdowne is currently pursuing a Doctor of Business Administration at Walden University and holds an MBA from Western Governors University.