Customer Experience and Support Team

The Customer Experience and Support Team at Kindred Group is dedicated to enhancing the overall customer journey by providing exceptional service and support across various markets. They focus on customer relationship management, retention strategies, player risk assessment, and ensuring compliance with industry standards, all while fostering a safe and engaging environment for users. Through collaboration and innovation, this team aims to boost customer satisfaction and loyalty by responding effectively to inquiries, managing risks, and implementing tailored CRM initiatives.