Kinetic
Romy Burgess has extensive experience in operations and customer success, currently serving as the Head of North America Operations and Head of Customer Success at Kinetic since March 2018. Prior roles at Kinetic include Customer Success Manager and Support Desk. Before joining Kinetic, Romy worked as a Help Desk Support Analyst at Occam Systems from September 2015 to March 2018. Academic qualifications include a Bachelor's degree in Psychology from the University of Birmingham, obtained between 2012 and 2015, and A Levels in Psychology, Theology, English Literature, and English Language from Hereford Sixth Form College, completed from 2009 to 2011.
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Kinetic
Kinetic was founded in 1998 with one aim: To develop the most innovative software to help university accommodation and conferencing teams deliver the best student and customer experiences possible. Fast forward 20 years, and we are now the technology partner of choice to the worlds' leading universities and colleges. We supply mission-critical software for over 350 customers, from the University of Nevada Las Vegas to Monash in Australia... Not to mention over 80% of universities in the UK. Since 2015, Kinetic has been part of the Volaris Group. Volaris help strengthen and grow vertical market software companies so, like Kinetic, they become leaders in their industry. Check out our full journey here - https://kineticsoftware.com/our-story/