Dinesh Balani possesses extensive experience in leadership roles within various organizations, demonstrating expertise in omnichannel applications, solution architecture, and digital transformation. At King Arthur Baking Company, Dinesh serves as the Director of Omnichannel Applications. Previous roles include Director of Solution Architecture & Digital Transformation at RCG Global Services, Head of Business Architecture (Customer Success) and Engagement Executive at Elementum, and Engagement Director at Publicis Sapient, where Dinesh also held the position of Head of Professional Services - Analytics. Additionally, Dinesh was the Supply Chain Analytics Lead and Founder at J.Crew, showcasing a strong background in analytics and customer success.
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