Mark Adamson

Mark Adamson is an experienced professional in customer relations and service management, currently serving as Customer Relations Manager at King Living since December 2023. Previously, Mark held various leadership roles, including Customer Service and Insights Lead at CoLab and Customer Service Team Lead at IKEA Group, where responsibilities included team leadership, performance management, and process documentation. Mark's career began at iiNet, progressing from Customer Service Representative to Customer Service Manager. Skills include team motivation, KPI development, problem-solving, and effective reporting. Mark has a foundational education from Macintyre High School, earning a High School Certificate.