Elochukwu Udoye

Elochukwu Udoye is a seasoned Quality Assurance Specialist currently employed at Kuda since May 2023, where responsibilities include designing and updating interaction monitoring formats and conducting performance evaluations within the Customer Experience team. Prior to this role, Elochukwu held various positions at iSON Xperiences Ltd from August 2015 to April 2023, including Quality Assurance Team Lead, where key achievements involved designing interaction monitoring formats for Safaricom Ethiopia and initiating process improvement programs. Additionally, experience spans roles as Quality Analyst and Customer Care Representative with MTN Nigeria, as well as a Sim Registration Officer at Etisalat Nigeria. Elochukwu holds a Master's Degree in Information Technology from the University of Lagos and a Bachelor's degree in Computer Science from Madonna University Nigeria.