Tiago Heleno is a professional with extensive experience in support services and technical roles, currently serving as the Manager of Support Services at Kinly since February 2023. Previously, Tiago worked as a Provisioning Engineer at Kinly US from February 2022 to March 2023 and as a Help Desk Support Services Engineer at Kinly US from June 2018 to March 2023. Prior to these roles, Tiago gained experience as a Junior Tech Support at Yorktel from May 2017 to June 2018 and served as a Staff Leader at Pinhos Bakery from June 2010 to July 2017, where responsibilities included team coordination and shift management. Tiago holds a degree from Kean University, completed between 2011 and 2017, and is an alumnus of Union High School, graduating in 2011.
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