Kristen Charles

Kristen Charles is an experienced professional currently serving as a Construction Defect Claims Examiner at Kinsale Insurance since September 2022. As the owner of an Etsy shop, KristenACrochet, since September 2018, Kristen has managed all aspects of a small business, including product creation, brand development, and customer service. Previous roles include Assistant Coordinator at Brightpoint Community College, where Kristen contributed to program implementation for high school students, a Literacy Tutor at The Literacy Lab focusing on reading interventions for young learners, and a Wellness Ambassador at McLeod Tyler Wellness Center, enhancing visitor experiences through communication and workshops. Kristen has also gained experience in content writing at Reverb Digital and marketing at Gateway Financial Partners, along with a foundation in writing consultation at the William & Mary Writing Resources Center. Kristen holds a Master of Arts in Psychology from Pepperdine University and a Bachelor of Science in Psychology from William & Mary.