KION Group
Vincent Kocher is an experienced professional in aftersales processes and systems management, currently serving as Aftersales Processes and Systems Manager at KION Group since September 2021. Responsibilities include defining and harmonizing aftersales processes, managing transformation projects, and deploying efficient tools and training for end users. Previously, as Aftersales Applications Support Manager at Fenwick-Linde, Vincent focused on operational support and service quality for business applications. Additional experience encompasses team management and project leadership roles at Altran, AV Simulation, OKTAL, Renault, SPX, and VSP Technology, with a strong background in software development and process improvement. Vincent holds an Engineer's degree in Computer Sciences from TELECOM Nancy.
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KION Group
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The KION Group is among the world's leading suppliers of industrial trucks and supply chain solutions. Its portfolio encompasses industrial trucks, such as forklift trucks and warehouse trucks, as well as integrated automation technology and software solutions for the optimization of supply chains, including all related services. Across more than 100 countries worldwide, the KION Group's solutions improve the flow of material and information within factories, warehouses, and distribution centers.