Mathew Perry is an experienced professional in customer service and IT service management, currently serving as Customer Service Manager at KIOSK Information Systems since November 2015. Responsibilities include overseeing contact center operations, performance management training, and departmental improvements. Prior to this role, Mathew Perry worked as IT Service Manager at PlumChoice Business Services, leading managed services programs and a team of technicians, while achieving high customer satisfaction levels. Previous experience includes roles as a Security Technician, Personnel Supervisor, Owner Operator, and Aircraft Hydraulic Mechanic/Shift Supervisor in the United States Marine Corps. Mathew Perry holds a Bachelor of Science in Cisco Network Engineering from Westwood College and an Associate's Degree in Architecture from San Diego Mesa College.
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