Alona Korotaeva

Alona Korotaeva has extensive experience in product management and customer support, currently serving as a Senior Product Owner at Kipu Health since December 2017. In this role, Alona led the successful development of a patient portal, significantly surpassing user engagement goals, and has been instrumental in launching multiple features each quarter. Previously, Alona was promoted from Customer Support Representative to Product Analyst at Kipu Health, improving feature delivery predictability. Prior roles include Support Team Manager at Wirex, where leadership and organizational skills were demonstrated, and Senior Technical Support Engineer at Intermedia Cloud Communications, delivering high-quality technical support. Alona holds a Bachelor's Degree in Information Technology from Saint Petersburg State University and has a background in English Language and Literature.