Matthew Long

Matthew Long has extensive experience in the machinery industry, currently serving as the Product Support & Warranty Administrator for the Crane Division at Kirby-Smith Machinery, Inc. since September 2012. In this role, Matthew ensures comprehensive support for crane customers within specified territories. Previously, Matthew worked as the Crane Rapid Response Team Administrator, focusing on developing processes that minimize downtime and control costs for crane customers. Additionally, Matthew held the position of Corporate Parts Expediting & Procurement Manager, overseeing parts purchasing and expediting across all Kirby-Smith locations. Prior to this, Matthew served as Operations Manager at Alliance Maintenance, Inc., where responsibilities included managing daily operations, customer service, and sales. Matthew holds a high school degree from Penn Foster Group, completed between 2004 and 2006.