Usama A.

Usama A. is a skilled Global Service Desk Analyst Level 2 at Kirkland & Ellis since November 2021, previously serving as a Help Desk Analyst at Keno Kozie Associates from July 2019 to November 2021. In this role, Usama A. acted as the first point of contact for customers, addressing hardware, software, network, and other technical and non-technical issues through phone, email, and chat support. Additionally, from January 2014 to January 2017, Usama A. held the position of Sports Director at WXAV, where responsibilities included broadcasting games and providing play-by-play and color commentary. Usama A. earned a Bachelor’s Degree in Computer Science from Saint Xavier University, completing the program in 2017.