David Brainard Royal

David Brainard Royal currently serves as a Senior Technical Solution Specialist at Kissflow, overseeing technical solutions and customer success for the United States and LATAM since February 2020. Previously, David held the position of Senior Process Associate at Tata Consultancy Services, focusing on escalation and complaints management for an Australian telecom government ISP from June 2016 to January 2020. Additionally, David worked as a Process Associate at Infosys, where responsibilities included escalation management for Honeywell's aerospace parts procurement and supply chain management. David earned a Bachelor of Technology in Computer Science Engineering from Dr MGR Educational and Research Institute between 2011 and 2015.