Elfa Faridah

Elfa Faridah currently serves as a Senior Trust Operations Staff at Kitabisa.com since August 2020, responsible for daily review of campaign content to ensure compliance with company policies and handling sensitive issues related to fraud and hate speech. Previous experience includes a brief role as a Business Development Executive at Teknologi.id in July 2020, and as a Program Operation Specialist at PT Media Nusantara Citra Tbk from July 2019 to July 2020, where segmentation of program durations was a key responsibility. Additionally, Elfa worked at Tokopedia from November 2017 to July 2019 as both an Administration professional, managing PKWT and agent documentation, and as a Resolution Specialist, addressing transaction complaints.