Michael Kocher is an assistant account associate at Kite Hill PR. Michael has 9 months of experience with the company in various roles, including public relations intern, account associate, and assistant account associate. In their current position, they build journalist and reporter contact lists, drafts commentary and bylined articles on clients' behalf, monitors media for relevant industry news relevant to clients, routinely schedules weekly client meetings, creates and updates call agendas, shares call recaps detailing action items, and assembles monthly and quarterly reports detailing client activity. Michael also drafts and submits entries for awards and speaking opportunities.
Prior to their work at Kite Hill PR, Michael was a technology support specialist at Kennedy Technology Group for 5 months. In this role, they utilized communication and problem-solving skills by listening attentively to customer requests and reviewing possible solutions to ensure satisfaction. Michael also organized and accurately maintained the company's ticketing system of client information, planned and scheduled meetings and on-site visits for 5-person staff utilizing Google Suite, and spearheaded multiple outreach campaigns to gain new clients. Michael also drafted and sent professional pre-visit debriefs to clients.
Before working in technology support, Michael worked as a server at 411 West Italian Cafe for 3 months and at Yama Sushi & Grill for 2 years and 3 months. During their time as a server, they gained experience in customer service and learned how to work well under pressure. Michael also honed their multitasking skills by managing multiple orders at once and ensuring that all customers were satisfied with their meals.
Michael Kocher is currently attending the University of North Carolina at Chapel Hill, where they are pursuing a Bachelor of Arts in Communication and Media Studies. Some of the courses they have taken that are relevant to their field of study include rhetoric and public issues, argumentation, popular culture, persuasion, screenwriting, and video production. Michael is expected to graduate in 2021.
The team that Michael Kocher works with includes: Shannon Blood, Meredith Dunbar, Khala Simmons, Liana Zamora, Krystal Parker, Shania Roper, Bridget Callahan, Yannina Diaz, Mackenzie Gavel, Angelina Kaliszak, Patrice Gamble, Ernestine Belgrave, Kyle Murray, Maggie Stasko, Kerriann Becker, Sammy Williams, and Julian Cannon.
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